Policies

Reservations may be made by telephone or e-mail with half of the rent due by credit card (3% credit card processing charge will apply) within 24 hours of booking the reservation. The balance of the rent plus the security deposit and taxes must be paid at least 14 days prior to your scheduled arrival date (by credit card) and before keys to your rental unit are distributed. You must be at least 25 years of age to rent a property.

Reservations

A security deposit shall be payable 14 days prior to check-in with the balance of the rent and taxes. This deposit will be returned to you within 14 days after check-out, once cleaning and inspection are completed.

Security Deposit

Check In & Out

Check-in is no earlier than 4:00 pm and check-out time is no later than 10:00 am.

Internet

All properties are equipped with WIFI.

Cleaning

No maid service is provided during your stay, only upon departure.

Items Provided

bed linens, blankets, towels

basic dishes, cookware, glassware

microwave, dishwasher, coffeemaker, toaster

air conditioning, heat

tv with basic cable & dvd

washer/dryer

either charcoal or gas grill

Items not provided

beach chairs and beach towels

detergent / soap

toilet tissue, paper towels, Kleenex, etc.

a “starter” of soap and paper products will be provided for your convenience

Notes

We do not rent to high school, college or other student groups unless their parents accompany them.

We do not allow rental units to be used as party houses.

The occupancy of the rental unit is the maximum number of guests allowed at the property.

On those units permitting pups (no cats are allowed in any unit), there shall be an additional non-refundable pet fee. Note that local ordinances prohibit pets on Navarre Beach. Pets are allowed on the Sound-side beaches

Smoking and vaping are strictly prohibited inside the rental units.

Rates are subject to change until the reservation is confirmed.

Cancellation

Reservations cancelled 60 days or more prior to arrival will receive a full refund. Reservations cancelled between 31-59 days prior to arrival will forfeit 50% of all monies paid plus service fees including VRBO service fees if applicable, administrative fees, and credit card processing fees. Reservations cancelled 30 days or less prior to arrival will forfeit all monies paid. 

Hurricane Policy

If a hurricane warning is issued and governmental authorities issue a Mandatory Evacuation for Navarre Beach, or in the event of an approaching storm we ask you to leave because “boarding up” measures are required, we will prorate your rent and credit you for the number of nights that were not used. In the case of a voluntary evacuation, it will be at your discretion to leave, and no refunds will be given.

COVID-19

The safety of our guests is our top priority. We are following all CDC recommended cleaning guidelines in all of our units. We are also following all executive orders that are issued. If there is an executive order that prevents us from honoring a reservation we will work with our guests to either move their reservation dates or issue a full refund. You can view the CDC recommendations here: 

CDC Recommendations

CDC Cleaning Recommendations

©2020 Blue Moon Vacation Rentals